Furniture Store Office Assistant APPLY NOW

Full-Time

Benefits Offered

Medical

Compensation

$15 per hour

Why Work Here?

An amazing company in which you are not just an employee but a member of the family.

Position Overview: We are seeking a detail-oriented and organized Office Assistant to join our team at Ferguson's House of Furniture. In this crucial role, you will provide essential support to our administrative operations, ensuring smooth communication, efficient record-keeping, and excellent customer service.

Responsibilities:

1. Administrative Support:

• Greet and assist customers, vendors, and visitors in a courteous and professional manner.
• Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate department.
• Manage office correspondence, including emails, faxes, and mail distribution.
• Assist with data entry, filing, and document management.

2. Customer Service:

• Provide excellent customer service by addressing inquiries, resolving issues, and assisting with customer orders.
• Schedule appointments for consultations, deliveries, and installations.
• Maintain a positive and welcoming atmosphere for customers visiting the store.

3. Sales Support:

• Assist sales associates with administrative tasks related to customer orders and sales transactions.
• Prepare sales documents, including invoices, receipts, and purchase orders.
• Coordinate with the sales team to ensure accurate and timely order processing.

4. Inventory Management:

• Assist in managing inventory records, including tracking stock levels and updating product availability.
• Collaborate with the warehouse team to ensure accurate inventory counts and manage stock replenishment.

5. Financial Record-Keeping:

• Assist with basic bookkeeping tasks, such as recording payments and tracking accounts receivable.
• Process credit card transactions and manage cash handling procedures.

6. Office Organization:

• Maintain a clean and organized office space, ensuring supplies are well-stocked.
• Assist in coordinating office maintenance and repairs as needed.

Qualifications:

• High school diploma or equivalent; additional education or relevant coursework is a plus.
• Previous experience in an office or administrative role preferred.
• Strong communication and interpersonal skills for effective customer interactions.
• Proficiency in using office software, including Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail to manage multiple tasks and priorities.
• Ability to work independently and collaboratively in a team environment.
• Basic math skills for basic bookkeeping and financial tasks.

Benefits:

• Competitive hourly wage.
• Opportunities for professional growth and skill development.
• Employee discounts on furniture and home decor products.
• Supportive and friendly work environment.
• Health and wellness benefits.

If you are a proactive and organized individual with a passion for providing excellent customer service and administrative support, we invite you to apply for the Office Assistant position at Ferguson's House of Furniture. Join our team and contribute to creating a seamless and enjoyable experience for our customers and staff.

To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you're excited about joining our office team.

About Ferguson's House of Furniture:

At Ferguson's House of Furniture, we're more than just a furniture store – we're a dedicated team committed to creating beautiful and inspiring living spaces for our customers. As a part of our family, you'll have the opportunity to contribute to a vibrant and creative environment where your passion for design, exceptional customer service, and teamwork will shine. Join us in making every house a home and embark on a rewarding journey that celebrates innovation, growth, and a shared love for transforming spaces.

Company website: https://daretocompareus.com/

Company address: 110 Main St Wintersville, Ohio 43953